We understand health insurance
Horn & Company supports successful transformation in the healthcare market.
From claims regulator to health partner with a customer-centric focus
The market for private health insurance offers considerable growth opportunities.
Economic and demographic developments in the DACH region are opening up options in supplementary insurance. The development of the labor market and the shortage of skilled workers are leading to an increasing demand for differentiated offers in the area of occupational health insurance, with a clear focus on maintaining and quickly restoring the workforce.
Offers must continue to develop with regard to new work requirements in terms of flexibility and internationality. In addition to sales and product development, customized forms of risk management, efficient servicing, benefit billing and healthcare are also becoming increasingly important. The high frequency of interaction with customers opens up the opportunity to create truly differentiating customer experiences, while at the same time efficient and effective auditing processes are essential. In the face of rising healthcare costs, effective tariff management is also becoming increasingly important.
As insurance sales are increasingly dominated by brokers and comparison portals, speed and reliability are crucial in underwriting and application processing. Overall, sales and supply channels are also changing in health insurance, which is why sales structures and roles often need to be rethought, depending on the product strategy. Horn & Company successfully implements strategies from sales to performance, promotes customer satisfaction and supports the implementation of innovative digital solutions - strategy and implementation consulting “at its best”.
Our services for health insurers
Horn & Company serves various needs of health insurers on their path to excellence and differentiation.
technology &
transformation
Experience with us how you can use technology to turn your ideas and goals into measurable transformation successes.
Get to know our expertise
Artificial intelligence & data
From new use cases and AI operating models to ethical considerations: Horn & Company will show you how to use AI effectively and impactfully to generate added value and transform your business model for the long term.
Get to know our expertiseOur Health Insurance Experts
Our experts have many years of consulting experience and provide insurers with guidance, always keeping a focus on what is achievable.
