We understand private banks
Horn & Company is your partner for innovative strategies and
tailor-made solutions in private banking.
Future-orientated financial services for demanding customers
As a top management consultancy, we support private banks in a disruptive and challenging market environment. We focus on developing a clear target offering and relevant unique selling points. We help to balance personal interaction (“high-touch”) and automation (“high-tech”) and ensure that your services are tailored to the needs of the affluent, high net worth and ultra-high net worth customer segments.
- Segment-specific service offering: We help with the effective segmentation of your customer base. Central to this is the formulation of specific value propositions to meet the individual needs of each customer segment. In addition, we ensure personalized and efficient service delivery. We help with active sales management and the implementation of new challenges such as ESG or AI.
- Management Excellence & Operational Efficiency: We help you realize the full potential of your bank by eliminating inefficiencies and improving management adaptivity. By optimizing processes and systems, we ensure that your organization is agile and can quickly adapt to environmental changes such as crises and regulatory requirements. Using AI, we modernize operations and help you deliver best-in-class financial services across multiple channels to improve customer experience and retention.
- Intergenerational wealth transfer expertise: Transferring wealth to the next generation is critical to securing customer relationships across generations. Here we help you consider not only the financial planning, but also the emotional and family aspects of these transitions.
- Compensation and sales management systems: We develop and implement systems that align your employees' incentives with organizational goals, enhance performance and promote long-term client retention.
We know the current challenges you are facing - let's overcome them together and prepare your bank for the future. By working with us, you will exceed your customers' expectations even in the most demanding market situations.
Our services for private banks
Our services range from strategic issues to very specific, practical sales, ESG and process topics.
Our experts for private banking
Our private banking experts combine in-depth industry knowledge with many years of experience. They know how to transform complex challenges into tailor-made solutions. Get your own impression during a first introductory meeting.